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    FAQ

    Frequently Asked Questions

    In-Home Care refers to various support services delivered at a client’s home, ranging from personal care and medication management to companionship and specialized health care. It’s designed to help individuals maintain their independence and quality of life in their own home environment.

    In-Home Care services can include personal care (like bathing, dressing, and grooming), medication management, meal preparation, light housekeeping, transportation, companionship, and specialized care for conditions such as Alzheimer’s, dementia, or post-hospital recovery.

    In-Home Care provides personalized attention in the comfort and familiarity of one’s own home, offering more flexibility and a tailored approach to care. Care in facilities, on the other hand, is often more structured and less personalized due to the communal living environment.

    Yes, we offer 24/7 In-Home Care services to meet the varying needs of our clients. This includes round-the-clock support for those with more intensive care needs.

    Our caregivers are thoroughly vetted, background-checked, and trained. Our team receive specialized training for specific conditions, including dementia and post-operative care. This training is focused on best practices, safety protocols, and compassionate care techniques tailored to these conditions. They also receive ongoing education to stay updated with the latest care techniques, ensuring high-quality care. 

    We strive to match caregivers and clients based on needs, personality, and preferences. While we can’t guarantee a specific caregiver, we do our best to accommodate individual preferences and requests.

    In the rare event that a caregiver is unavailable, we ensure a substitute caregiver is provided. Our goal is to maintain continuity in care, so we strive to find replacements who are equally qualified and familiar with the client’s care plan.

    The cost varies depending on the type and extent of care required. We offer a range of options to suit different budgets and needs, and we provide detailed cost information after assessing the specific requirements.

    Yes, our caregivers can assist with medication management, including reminders and organizing medications, as well as coordinating and transporting to doctor’s appointments.

    Our caregivers are trained to respond to medical emergencies and follow an established protocol, which includes contacting emergency services and informing family members immediately.

    To start, contact us for a consultation. We’ll discuss your needs, conduct an assessment, and create a personalized care plan.