FAQ
Frequently Asked Questions
Common questions about in-home caregiving services, pricing, VA benefits, and getting started.
Questions and Answers
- How much does in-home caregiving cost?
- Happy to Help Caregiving costs $28–$36 per hour with no minimum hours, no contracts, and no surge pricing. The exact rate depends on the type and frequency of care. We accept VA benefits (including Aid & Attendance), long-term care insurance, and private pay. Call any local office for a free consultation and personalized quote.
- Is there a minimum number of hours per week?
- No. Happy to Help has no minimum hour requirements. You can schedule as few as 2 hours per week or as many as 40+, and adjust anytime. There are no contracts and no penalties for changing your schedule.
- Does Happy to Help accept VA benefits?
- Yes. We accept VA benefits including the Aid & Attendance pension for eligible veterans and surviving spouses. Our care coordinators handle the VA application paperwork at no extra cost so families can focus on care. We also accept long-term care insurance and private pay.
- What types of in-home care do you provide?
- Happy to Help provides six non-medical in-home care services: companion care, personal care (bathing, dressing, grooming, mobility assistance), respite care for family caregivers, veteran home care, meal preparation and grocery shopping, and flexible hourly care. All services cost $28–$36/hr with no minimums.
- How quickly can care begin?
- Care can begin within 24 to 48 hours of your initial consultation. The process includes a free in-home assessment, personalized care plan creation, and caregiver matching. For urgent needs, same-day or next-day starts may be available.
- Are your caregivers background checked?
- Yes. Every Happy to Help caregiver passes a comprehensive background check, reference verification, and skills assessment before their first assignment. We are a caregiving agency — not a gig marketplace — so every caregiver is screened, trained, and supported by a local office team.
- Can I change my care schedule after starting?
- Yes. You can increase, decrease, or pause care hours at any time. There are no contracts, no cancellation fees, and no penalties. Happy to Help is designed around flexibility — from a few hours a week to daily visits, your schedule is always in your control.
- What if my caregiver isn't the right fit?
- We will match you with a new caregiver at no additional cost. We carefully match caregivers based on personality, skills, schedule, and your family's preferences. If the match isn't right, contact your local office and we'll reassign a new caregiver, typically within 24 hours.
- What is the difference between home care and home health care?
- Non-medical home care (what Happy to Help provides) focuses on daily living assistance — companionship, personal care, meal preparation, transportation, and light housekeeping. Home health care involves skilled medical services like wound care, injections, or physical therapy, typically prescribed by a doctor and covered by Medicare. Happy to Help provides non-medical care only.
- Where does Happy to Help operate?
- Happy to Help Caregiving operates 6 branches across 5 states: Pocatello and Twin Falls (Idaho), Morgantown (West Virginia), Bountiful (Utah), East Cleveland (Ohio), and Amarillo (Texas). Each branch is locally staffed with its own director and care team.
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