Ruby Visits on WVU Game Days: Confirm the Arrival Plan

A Ruby visit on a home football game day can require a different arrival plan from a familiar weekday appointment. Plan the patient entrance, parking and return pickup together, especially when the patient needs a companion to stay nearby.

Confirm the visit's route

Use Ruby Memorial's before-visit guidance and ask the hospital about arrangements for the actual date. Describe where the patient is going and the assistance needed between the vehicle and department. Ask Security which patient parking or pass instructions apply that day, where drop-off is permitted and how the driver should return for pickup.

Do not pass along an old game-day map as a confirmed instruction. The patient and visitor information is the starting point for current guidance; it does not reserve a parking space or an escort.

Avoid an unattended handoff

If one person must park while another stays with the patient, agree who fills each role before departure. A companion should know the actual meeting point, how to contact the driver and whether the patient wants help carrying belongings or navigating the building. Ask the hospital about any additional assistance that is needed rather than assigning clinical tasks to the companion.

Write a short return plan as well as an arrival plan. Appointment completion, discharge permission when relevant and the driver's arrival may occur at different times. If traffic or an access change makes the plan unworkable, contact the department for instructions. A willing driver and an appointment time alone do not resolve the stretch between the car and the care team.

Discuss ordinary help at home

For separately arranged nonmedical assistance, our Morgantown care team can discuss the person's requested tasks and timing. Contact the local care team to ask about the actual scope, schedule and available staffing.