Equipment No Longer Needed? Ask WVATS Before a Drop-Off

When a care arrangement changes, an unused device may belong to a lending program, supplier or another household member. Establish ownership before offering it to WVATS or clearing it from the home.

Separate returns from donations

Look for the loan paperwork, supplier label or purchase record. Ask the owner or responsible supplier if ownership is unclear. Borrowed equipment follows its return process; it is not a family donation simply because it is no longer being used.

For an item the owner wishes to give away, use WVATS's equipment services information to ask whether the program can consider it. Describe the device, condition, included parts and any known problem accurately. Ask what information or photographs staff need and how they will communicate an acceptance decision.

Wait for handling instructions

Do not deliver or leave equipment at a site without confirmation. Ask who is responsible for transport, what preparation is wanted and whether any part should stay with the original owner. Leave technical cleaning, repair and suitability questions to the receiving program or qualified supplier; do not represent an untested item as ready for clinical use.

If the device contains personal information or account settings, ask the supplier about the appropriate way to remove those details before a transfer. Keep the owner's decision and any return or donation confirmation with the household records.

Separately discuss the space and assistance the person now needs at home. Removing a device is a property task, not evidence that daily-care needs have ended or that a replacement has been arranged.

Discuss ordinary help at home

For separately arranged nonmedical assistance, our Morgantown care team can discuss the person's requested tasks and timing. Contact the local care team to ask about the actual scope, schedule and available staffing.