North Central West Virginia Referral Partners
Home care referral support in North Central WV
Happy to Help Caregiving helps social workers, case managers, discharge planners, and healthcare professionals in North Central West Virginia connect clients with dependable non-medical in-home care.
A local care coordinator will follow up during business hours, usually within one business day. For urgent needs, call your local office directly during business hours 8am-5pm. Same-day discharge visits may be available when schedule and staffing allow.
We can often visit the client same day or coordinate the visit around discharge, family availability, or the client's care needs across North Central West Virginia.
For urgent needs, call your local office directly at (304) 244-1987 during business hours 8am-5pm.
Urgent discharge? Call the local office.
For same-day discharges or urgent care starts, calling is the fastest option. For urgent needs, call your local office directly at (304) 244-1987 during business hours 8am-5pm.
Referral Partners
Built for professional client referrals
Use this referral route when a client, resident, patient, or family needs dependable non-medical support at home.
Hospital discharge planners
Fast non-medical support for clients who can go home with supervision, ADL help, transportation, meals, and family coordination.
Rehab centers
Transition support when clients need safe help at home after therapy, short-term rehab, or a skilled nursing stay.
Hospice agencies
Non-medical caregiving that can work alongside hospice teams and family caregivers without replacing clinical services.
VA/community care partners
Local intake support for veteran families who need in-home help, payer coordination, and responsive follow-up.
Senior living communities
Private-duty support for residents who need extra companionship, personal care, escorts, or respite beyond community staffing.
Elder law attorneys
A dependable care pathway for clients and families planning for safety, independence, and aging in place.
Geriatric care managers
Responsive home-care coordination for complex family, safety, scheduling, and ongoing support needs.
Service Area
Service-area cities we support
Referral partners can use this list to confirm the North Central West Virginia cities and nearby communities currently supported by Happy to Help Caregiving.
North Central West Virginia
Coordinated by Morgantown
- Morgantown
- Westover
- Star City
- Fairmont
- Bridgeport
- Clarksburg
- Granville
- Cheat Lake
- Grafton
- Mannington
Can We Help?
We help North Central West Virginia clients return home safely
Happy to Help Caregiving provides non-medical in-home care in and around North Central West Virginia, coordinated by our staffed Morgantown office.
Safe discharge home
Same-day or scheduled care start when available
Bathing, dressing, grooming, toileting
Personal care support
Transfers and mobility support
Hands-on or standby assistance, based on care needs
Fall-risk clients
Supervision, reminders, mobility support, home-safety awareness
Dementia or cognitive decline
Supervision, redirection, routine support
Family caregiver burnout
Respite care
Meal preparation and hydration reminders
Daily routine and wellness support
Medication reminders
Reminders only; no skilled medication administration
Light housekeeping and laundry
Support with a safer home environment
Transportation and errands
Appointment support, groceries, essential errands
Companionship
Social engagement and routine check-ins
24/7 or extended-hour care needs
Hourly, overnight, or around-the-clock care when staffing allows
Important distinction
We provide non-medical in-home care. We do not replace skilled nursing, therapy, hospice, or home health. When a client also needs medical services, we can work alongside the appropriate provider.
When To Refer
Refer a client when home is possible, but support is needed
Good referral situations include discharge support, ADL help, fall-risk supervision, dementia support, respite, and temporary private-duty care.
Client is discharging from hospital, rehab, SNF, or assisted living.
Client is medically cleared but not safe to be alone.
Family is overwhelmed or unavailable.
Client needs help with ADLs or IADLs.
Client has dementia, confusion, or poor safety awareness.
Client has fall risk or limited mobility.
Client needs respite support for a spouse or family caregiver.
Client needs private-duty care while waiting for other services.
Client needs companionship, routine, transportation, meals, or light housekeeping.
Client wants to remain at home but needs consistent support.
What We Need
Professional referral intake fields
You do not need every answer before referring. Submit what you know, and our intake team will help complete the next steps.
Referrer details
- Your name, title or role, organization, direct phone number, and email.
- Preferred contact method and best time to reach you, if helpful.
Client details
- Client name, city, ZIP code, current location, and desired start or discharge date.
- Client or responsible-party contact information and permission to contact them.
Care needs
- Reason for referral, requested services, urgency, schedule, and estimated hours.
- Mobility status, cognitive concerns, known safety concerns, pets, equipment, and notes.
Payer/source
- Private pay, long-term care insurance, VA, Medicaid waiver, unsure, or other.
- Whether the referrer wants an update when the client or family authorizes it.
Secure referral intake
This referral form routes the information you provide through Happy to Help's secure intake process so the appropriate care team can follow up quickly and professionally.
After Submission
What happens after you submit a referral
You will not have to wonder whether your referral was received. We follow up quickly, communicate clearly, and keep the process moving.
Review the referral for service-area fit, urgency, care needs, and timing.
Contact the client, family, POA, or responsible party.
Confirm the needed care schedule, start date, and payer/source.
Visit the client same day when needed, or schedule around the discharge plan.
Build the care plan and match the right caregiver.
Start care as quickly as possible based on client need and staffing availability.
Update the referral partner when authorized by the client or family.
Professional Handoff
We treat every referral as a reflection of your professional judgment
A referral is not just a name and phone number. It is a professional handoff, and our job is to protect that handoff with fast follow-up, respectful family communication, honest availability, and reliable next steps.
No one follows up
A local care coordinator will follow up during business hours, usually within one business day.
Family feels ignored
We contact the client or family quickly and explain next steps clearly.
Provider overpromises
We are honest about staffing availability, timing, and service fit.
Needs more than non-medical care
We clarify our role and work alongside home health, hospice, or other providers.
Case falls through the cracks
We track referrals through intake, assessment, scheduling, and care start.
Referrer gets blamed for a bad handoff
We communicate professionally and document the next step.
Sensitive information is mishandled
We use minimum-necessary information and appropriate referral communication.
Care starts poorly
We match caregivers based on schedule, care needs, personality fit, and safety considerations.
Problems escalate after hours
For urgent needs, call your local office directly during business hours 8am-5pm.
Urgent discharge? Call the local office.
For same-day discharges, time-sensitive care starts, or complex cases, For urgent needs, call your local office directly at (304) 244-1987 during business hours 8am-5pm.
For urgent discharge referrals, calling during business hours is the fastest option.