Changing an ADW Agency in Fairmont: Confirm the Effective Date

A signed ADW agency-transfer request starts a coordinated process; it is not the new provider's first visit. The member needs a clear effective date and an agreed handoff before relying on the receiving agency.

Identify who coordinates the transfer

Discuss the requested change with the assigned case manager and use the current ADW forms route. Ask which transfer document applies, how the member's choice is recorded and who sends the necessary plan information. The program manual supplies context, but the case manager must confirm the actual steps for this case.

Check the receiving agency's identity and whether it has accepted the referral. Willingness to discuss service, completed paperwork and a staffed start are different statuses. Ask who confirms each one.

Match the end and beginning of actual visits

Have the coordinating team explain the effective date, the former agency's remaining responsibilities and the receiving agency's first agreed visit. Include the member's ordinary routine, preferences and any instructions that must come from qualified staff.

Do not cancel help early merely because a request was signed. If dates or staffing do not line up, bring the gap to the case manager and agencies before the change takes effect. Family availability should be described honestly rather than assumed.

Keep the final contacts and dates together. After the first receiving-agency visit, confirm that the expected assistance occurred and report unresolved needs through the appropriate team. A transfer is complete in practice only when the handoff produces the help the member is actually expecting.

Discuss ordinary help at home

For separately arranged nonmedical assistance, our Fairmont care team can discuss the person's requested tasks and timing. Contact the local care team to ask about the actual scope, schedule and available staffing.